The 2009 Subaru Rally Team USA Show-Car Program is making a pit stop at the Garcia Subaru dealership here in Albuquerque, New Mexico on November 19th, 20th, and 21st. Head out to the dealership to take a close up look at what the Subaru Rally Team is all about and gets some hands on with a real rally car.
Garcia Subaru is located at 8100 Lomas Blvd NE, Albuquerque, New Mexico 87110. continue reading »
This is your final notice, your cars warranty is about to expire!” Of course it’s not your final notice as you will most definitely be bombarded with an infinite amount of calls constantly besieging you to extend the warranty on your 87 Toyota Tercel. Their persistence warrants attention however, as more American’s start to entrust their car repairs to a third party. Working at an automotive repair shop has required my interaction with these aftermarket warranty companies and has shown them in their natural habitats across a variety of repairs. Is it worth paying someone else to look after your car? continue reading »
I have been in the automotive business for almost 10 years and an autophile (someone obsessed with cars) for as long as I can remember. Having worked in a variety of jobs and with Domestic, Japanese and now a German manufacture, I have seen quite a range of philosophies when it comes to how to treat customers, what the priorities are, and of course profit. It is no surprise that with the dramatic downturn in the economy those dealerships that represent the “old way” of doing business are having the hardest time staying afloat. To clarify what I mean by “old way”, these are the dealerships that thought it was better to get the sale at any cost and take the customer for everything. The dealerships where there was no focus on having a repeat customer in three years because they bought a good car at the right price, not someone who was taken advantage of to show a big profit. But it’s not just about how you’ve treated your customers in the past it’s about how in-touch with the market now. continue reading »